Privacy Policy

Last updated: October 29, 2026

This notice covers personal information handled by Yunnan Yunzhan Technology Co., Ltd. in operating Crulivo, our kitchenware and household tools store at https://crulivo.com. It applies to browsing, orders, support communications, and relevant marketing activities.

1 Information We Handle

We collect information you provide when placing an order, contacting support, creating an account if available, or subscribing to messages. It can include your name, contact details, billing and delivery addresses, order and return details, account information, and the content of your communications. Payment providers process payment information through checkout; do not send full card details by email.

When you use the website, cookies and similar technologies may collect IP address, device and browser information, cookie or advertising identifiers, pages and products viewed, referring links, and interactions such as cart, checkout, and purchase events. The information collected depends on the services enabled and your applicable privacy choices.

2 How Information Is Used

Information is used to operate and secure the website, process and deliver orders, communicate about purchases, handle returns, prevent fraud, maintain records, and meet legal obligations. Where permitted, it may also be used to understand website performance, measure advertising, improve the store, and send marketing messages. Where applicable, processing relies on contractual necessity, legal obligations, consent, or legitimate interests assessed with your rights in mind.

3 Service Providers and Other Disclosures

Our store is hosted on Shopify. Information may be handled by Shopify and service providers involved in checkout, payments, hosting, order fulfillment, delivery, support, security, analytics, and advertising. We provide information for the relevant purpose and subject to applicable requirements. We may also disclose information where required by law, to protect rights or investigate fraud, or as part of a lawful business transfer with appropriate protection.

Shopify and some other providers may also handle information for their own purposes under their privacy notices. Shopify's privacy information is available at https://www.shopify.com/legal/privacy. We do not provide complete payment-card numbers, government identifiers, sensitive personal information, or children's data to advertising partners.

4 Cookies Marketing and Privacy Choices

Essential technologies support functions such as checkout, security, and remembering necessary choices. Analytics and advertising technologies may serve additional purposes. Where consent is required, non-essential technologies are used only after the required consent, and you can withdraw or change that choice. Use the site's cookie controls or Your Privacy Choices page when available, or contact service@crulivo.com for help.

Certain advertising disclosures may be treated as a sale, sharing, or targeted advertising under applicable privacy laws. Where those rights apply, you can opt out through the available privacy controls or contact us. We honor legally applicable opt-out preference signals, including Global Privacy Control, where required. Controls can depend on your browser, device, and region; clearing cookies or changing devices may require you to select preferences again.

You can unsubscribe from marketing emails using the unsubscribe facility in the message or by contacting us. Order, security, and service communications may still be necessary. Browser settings can restrict cookies, although some store functions may be affected.

5 AppLovin Advertising and Measurement

AppLovin is a third-party advertising and measurement partner. When its services are enabled on our website, AppLovin may collect or receive information through pixels, scripts, cookies, or related integrations. Subject to applicable law and privacy choices, this may include device and browser details, IP addresses, online identifiers, page and product interactions, advertising interactions, and purchase-related events.

This information is used for advertising measurement, attribution, campaign optimization, analytics, and personalized advertising where permitted. AppLovin's own collection and use are also described in its privacy policy.

For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy/

We do not use AppLovin in connection with a user who qualifies as a child under applicable law, and we do not send children's data or sensitive personal information to AppLovin.

6 Requests About Your Personal Information

Depending on where you live, you may have rights to access, obtain a copy of, correct, delete, restrict, or object to certain processing; withdraw consent; or opt out of sale, sharing, or targeted advertising. You may also be entitled to use an authorized agent, appeal a decision, or complain to a competent privacy authority.

Send a request to service@crulivo.com. We may request proportionate information to verify identity or an agent's authority, and will respond within the period required by applicable law. We do not discriminate for exercising a privacy right. Some information may need to be retained for legal, security, or transaction-related purposes.

7 Children and Third Party Websites

The website and purchasing services are intended for adults. We do not knowingly collect personal information from children in circumstances prohibited by applicable law. If you believe a child has provided information, contact us so we can review and take appropriate action.

An external link or service may have its own privacy practices. Read the relevant third-party notice before providing information directly to that service.

8 Retention Security and International Handling

We keep personal information for as long as reasonably necessary for the stated purpose, including order support, legal recordkeeping, fraud prevention, and disputes, then delete or de-identify it where appropriate. Retention depends on the information and applicable obligations.

We use reasonable administrative, technical, and organizational safeguards, but no internet service can promise absolute security. The operator is based in China, and Shopify and other providers may process information in other countries. Where legally required, appropriate safeguards are used for international transfers.

9 Policy Updates and Contact

Updates will be posted on this page with a revised date. Material changes will be notified where required. For privacy requests or questions, contact service@crulivo.com, call +1 6402050944, or write to the registered business address below.

Store and Company Information

Operated by: Yunnan Yunzhan Technology Co., Ltd.
Business License Entity: Yunnan Yunzhan Technology Co., Ltd.
Registered Address: Room 3309, Building 1, Rongcheng Chunxiao, Guanshang Subdistrict, Guandu District, Kunming, Yunnan, China
Customer Service Email: service@crulivo.com
Customer Service Phone: +1 6402050944
Website: https://crulivo.com